Practice information

Terms & Conditions

Welcome to Panhandle Dental’s website (“we,” “us,” “our,” or the “Practice”). By accessing or using our website (panhandledds.com), you agree to be bound by these Terms & Conditions (the “Terms”). If you do not agree with any part of these Terms, please do not use our website.

  • Terms and Conditions
  • Privacy Policy
  • Cookie Policy
  • Last Updated: 09/04/2025

    Welcome to Panhandle Dental’s website (“we,” “us,” “our,” or the “Practice”). By accessing or using our website (panhandledds.com), you agree to be bound by these Terms & Conditions (the “Terms”). If you do not agree with any part of these Terms, please do not use our website.

    1. Website Use & Content

    Informational Purposes Only

    The content on our website, including any articles, newsletters, blog posts, or marketing materials, is provided for general informational purposes and should not be construed as professional dental or medical advice.

    Always seek the advice of a qualified healthcare professional for any questions regarding oral health or medical conditions. Do not disregard professional advice or delay seeking it because of information found on our website.

    Eligibility

    You must be at least 18 years old (or the age of majority in your jurisdiction) to use our website. By using our website, you represent that you meet this requirement.

    User Conduct

    You agree not to use our website in any way that violates any applicable local, state, national, or international law or regulation.

    You agree not to upload or transmit any harmful code, files, or software, or engage in any conduct that disrupts the normal operation of the website.

    2. No Collection of PHI

    No HIPAA Compliance

    Our website is not intended for the collection of Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA).

    Please do not submit confidential or sensitive information such as medical records or detailed health histories through website forms or chat widgets. If you need to discuss private medical details, call our office directly or visit us in person.

    3. Intellectual Property Rights

    Ownership of Content

    Unless otherwise stated, all text, graphics, logos, images, and other materials on our website (collectively, the “Content”) are the property of the Practice or used with permission.

    You are granted a limited, non-exclusive, non-transferable license to view and use the Content for personal, non-commercial purposes.

    Restrictions

    You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.

    4. Third-Party Links & Services

    External Websites

    Our website may contain links to third-party websites (e.g., Netlify, GoHighLevel, analytics providers, or social media platforms). These links are provided for convenience only. We do not control, endorse, or assume responsibility for any third-party content or privacy practices.

    If you click a third-party link, you will be directed to that third party’s website. We strongly advise you to review the Terms & Conditions and Privacy Policy of every site you visit.

    Third-Party Tools & Integrations

    We may integrate or use third-party tools or services (e.g., analytics, session replay, chat widgets). Your interactions with these third-party services are governed by the third parties’ terms and policies, not ours.

    5. Disclaimers

    No Warranty

    Our website is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied. We do not guarantee that the site will be error-free or uninterrupted, that defects will be corrected, or that our website or the server that makes it available are free of viruses or other harmful components.

    Not Medical Advice

    Nothing on our website should be interpreted as medical or dental advice. Any reliance you place on such information is strictly at your own risk.

    Limitation of Liability

    To the fullest extent permitted by applicable law, the Practice and its affiliates, officers, employees, or agents will not be liable for any direct, indirect, consequential, or other damages arising out of or in connection with your use of, or inability to use, our website.

    6. Indemnification

    You agree to defend, indemnify, and hold harmless the Practice, its affiliates, and their respective officers, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including attorneys’ fees) arising out of or relating to your violation of these Terms or your use of our website.

    7. Modifications & Termination

    Changes to Terms

    We reserve the right to update or modify these Terms at any time, with or without prior notice. The date of the latest revision is posted at the top of this page. Your continued use of our website after any changes to the Terms indicates your acceptance of the revised Terms.

    Termination of Access

    We may, at our sole discretion, suspend or terminate your access to our website at any time, for any or no reason, without prior notice.

    8. Governing Law & Dispute Resolution

    Governing Law

    These Terms and any dispute arising from your use of the website or related services shall be governed by and construed in accordance with the laws of the state in which our practice is located, without regard to its conflict of law principles.

    Dispute Resolution

    In the event of any dispute or claim relating to these Terms, you agree to first contact us to attempt to resolve the dispute informally. If we are unable to resolve the dispute, it may be resolved through binding arbitration or small claims court as permitted by applicable law.

    9. Miscellaneous

    Severability

    If any provision of these Terms is held by a court or tribunal of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

    Entire Agreement

    These Terms, together with our Privacy Policy , constitute the entire agreement between you and us regarding the use of our website and supersede all prior agreements, understandings, or representations.

    No Waiver

    Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

    SMS

    If you consent to receive SMS from Panhandle Dental, you agree to receive appointment reminder and appointment confirmation SMS from us. Reply STOP to unsubscribe; Reply HELP for help; Msg&Data rates may apply; Messaging frequency may vary. Visit Privacy Policy to see our Privacy Policy and Terms and Conditions.

    10. Contact Us

    If you have any questions about these Terms, please contact us:

    Panhandle Dental

    304 W Bedford St, Dimmitt, TX, 79027

    806-681-4135

    dimmittdental@gmail.com

    Disclaimer

    This Terms & Conditions template is provided for informational purposes and does not constitute legal advice. Consult an attorney to ensure compliance with all federal, state, and local laws applicable to your practice and online presence.

    Last Updated: 09/04/2025

    Thank you for visiting Panhandle Dental (“we,” “us,” “our”). We are committed to respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information that you provide through our website (panhandledds.com). By using our website, you agree to the terms of this Privacy Policy. This does not cover text messaging terms.

    1. No Collection of Protected Health Information (PHI)

    Our website is not intended for the collection, transmission, or storage of Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA).

  • Do Not Submit Sensitive Medical Information: Please do not include any detailed health or treatment information in contact forms, chat messages, or other communications through our site. If you need to discuss private medical details, contact us by phone or visit our office, where we can ensure proper privacy and compliance measures.
  • No HIPAA Compliance: We do not maintain the administrative, physical, or technical safeguards required for HIPAA compliance. Any information voluntarily submitted that could be considered PHI is done at your own risk, and we disclaim responsibility or liability for such submissions.
  • 2. Information We Collect

    2.1 Personal Information You Provide

  • Contact Details: Name, email address, phone number, and other details you provide when filling out forms or using our chat widget.
  • Other Information: If you choose to provide additional details (e.g., reason for contact), please ensure it does not include sensitive health data.
  • 2.2 Automatically Collected Information

  • IP Address & Device Details: Non-personal information such as your IP address, browser type, operating system, and pages visited.
  • Cookies & Similar Technologies: We use cookies, beacons, and other tracking tools (like Google Analytics) to understand how you use our website and to improve functionality.
  • 2.3 Call Tracking

  • Website Phone Numbers: We may use a unique phone number on our website to track which page you were on when you called us. This helps us understand how our site performs.
  • 3. Session Replay & Analytics

  • Session Replay Tools (e.g., Posthog): We use session replay tools to record your interactions with our website (e.g., mouse clicks, scrolling) to better understand user behavior and improve site usability. These recordings do not intentionally capture sensitive data like passwords or payment details, and we configure these tools to protect your privacy. Depending on your browser settings or extensions, you may opt out or block these tools.
  • Analytics (e.g., Google Analytics): We use analytics platforms to collect information about your use of our website, such as the pages you visit, the links you click, and other actions. This data helps us analyze website traffic and improve our services.
  • 4. Information Usage

    We may use the information we collect to:

  • Respond to Inquiries: Schedule or confirm appointments, answer questions, or provide requested information about our dental services (in a non-PHI context).
  • Send Updates & Promotions: If you opt in, we may send newsletters, promotions, or offers. You can unsubscribe at any time.
  • Analyze Website Performance: Use data from session replay and analytics tools to enhance user experience and website performance.
  • Text Messaging Exclusion: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
  • 4.1 SMS Marketing Consent and Data Usage

    Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Exceptions include text messaging originator opt-in data and consent; this information will not be shared with third parties.

    We are committed to protecting your privacy in all communications, including SMS marketing. Your mobile information and consent data will not be transferred or shared between organizations unless explicitly stated in this policy.

    4.2 SMS Opt-Out Instructions

    To stop receiving future communications, you can opt out by texting STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE.

    We acknowledge your right to opt out of messaging campaigns at any time. When you opt out, you will no longer receive SMS communications from us. You may re-subscribe at any time by contacting us directly.

    Note: If online platforms are used, your Privacy Policy, Practices, and Procedures must include these SMS disclosures and functions. Failure to comply may result in registration rejection.

    5. Third-Party Services & Hosting

  • Hosting on Netlify: Our website is hosted on Netlify, which may collect server logs (e.g., IP addresses, timestamps) for security and operations. For more details, see Netlify’s Privacy Policy .
  • GoHighLevel: Our forms and chat widgets may be powered by GoHighLevel. For more information on how they handle data, visit GoHighLevel’s Privacy Policy .
  • Google Analytics: We use Google Analytics to track website usage and improve user experience. For more information, visit Google’s Privacy & Terms .
  • Posthog: We may use Posthog for session replay and analytics. Learn more at Posthog’s Privacy Policy .
  • These service providers operate under their own privacy policies and process your data according to their internal practices and any contractual obligations they have with us.

    6. Data Sharing & Disclosure

    We do not sell or rent your personal information. We may share limited data in the following cases:

  • Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., analytics, hosting).
  • Legal Requirements: If required by law, court order, or to protect our rights, property, or safety.
  • Business Transfers: In connection with a merger, sale, or transfer of our business assets.
  • 7. Children’s Privacy

    Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe your child has submitted personal information without parental consent, please contact us so we can remove it.

    8. Security Measures

    We take commercially reasonable steps to protect the personal (non-medical) information submitted through our site. However, no website or electronic system is completely secure. We cannot guarantee absolute security of your information, especially if you choose to submit sensitive data (which we discourage).

    9. Your Choices

  • Opt-Out of Communications: You can unsubscribe from marketing emails or texts at any time by following the instructions in those messages.
  • Disable Cookies: Most browsers allow you to manage or block cookies. Disabling cookies may affect certain website features.
  • Do Not Submit PHI: Please do not send any sensitive health information through our site.
  • 10. Changes to This Privacy Policy

    We reserve the right to update or modify this Privacy Policy at any time. The updated version will be indicated by the “Last Updated” date at the top of this page. Your continued use of our website after we post any changes signifies your acceptance of Treasures acceptance of those changes.

    11. Contact Us

    If you have questions about this Privacy Policy, please contact us at:

    Panhandle Dental

    304 W Bedford St, Dimmitt, TX, 79027

    Phone: 806-681-4135

    Email: dimmittdental@gmail.com

    We appreciate your feedback and will make every effort to address any concerns promptly.

    Disclaimer

    This Privacy Policy is provided for general informational purposes and does not constitute legal advice. For specific guidance about compliance with privacy regulations or HIPAA, consult a qualified attorney or privacy professional.

    12. Consent and Data Usage

    We respect your privacy and confirm that personal information you provide will not be shared with third parties or affiliates for marketing or promotional purposes, unless explicitly stated and with your consent. Exceptions include text messaging originator opt-in data and consent; this information will not be shared with third parties, excluding aggregators and providers of the text messaging services.

    13. Opt-Out Instructions

    You have the right to opt out of receiving marketing or promotional communications from us. To stop receiving future communications, you can opt out by texting STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE . For email communications, you may unsubscribe by following the link included in the footer of our emails.

    Last Updated: 09/04/2025

    Welcome to Panhandle Dental’s Cookie Policy. This policy explains how we use cookies and similar technologies on our website (panhandledds.com) to enhance your experience and improve our services. By using our website, you consent to the use of cookies as described in this policy. For more information about how we handle your personal information, please see our Privacy Policy .

    1. What Are Cookies?

    Cookies are small text files placed on your device (e.g., computer, smartphone, or tablet) when you visit a website. They help websites recognize your device, remember your preferences, and collect information about how you use the site. We also use similar technologies, such as web beacons, pixels, and tracking scripts, to achieve these purposes.

    2. How We Use Cookies

    We use cookies and similar technologies for the following purposes:

  • Essential Cookies: These cookies are necessary for the website to function properly, such as maintaining your session or enabling basic navigation. You cannot disable these cookies if you wish to use our site.
  • Analytics Cookies: We use tools like Google Analytics and Posthog to collect information about how visitors use our website (e.g., pages visited, time spent, clicks). This helps us analyze performance and improve user experience.
  • Functional Cookies: These cookies allow us to remember your preferences (e.g., language settings) and enhance site functionality.
  • Marketing Cookies: If applicable, we may use cookies to deliver personalized promotions or track the effectiveness of our marketing campaigns. These are only used if you opt in where required.
  • Please note: We do not use cookies to collect Protected Health Information (PHI) as defined by HIPAA. Any data collected is for operational or analytical purposes only and does not include sensitive medical details.

    3. Third-Party Cookies

    Our website uses third-party services that may set their own cookies. These include:

  • Google Analytics: Tracks website usage to help us understand visitor behavior. See Google’s Privacy & Terms for more details.
  • Posthog: Used for session replay and analytics to improve site usability. Learn more at Posthog’s Privacy Policy. Posthog’s Privacy Policy
  • Netlify: Our hosting provider may use cookies or server logs for operational purposes. Refer to Netlify’s Privacy Policy. Netlify’s Privacy Policy
  • These third parties may process data according to their own policies, over which we have no control. We recommend reviewing their privacy policies for more information.

    4. Your Choices

    You can manage or disable cookies through your browser settings:

  • Browser Controls: Most browsers allow you to block or delete cookies. Visit your browser’s help section for instructions. Note that disabling essential cookies may affect website functionality.
  • Opt-Out Tools: For analytics cookies, you can opt out using tools provided by third parties (e.g., Google Analytics Opt-Out Browser Add-On).
  • Consent: Where required by law, we will request your consent before placing non-essential cookies. You can withdraw consent at any time by adjusting your browser settings.
  • 5. Changes to This Cookie Policy

    We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page will indicate when the policy was last revised. Your continued use of our website after any changes signifies your acceptance of the updated policy.

    6. Contact Us

    If you have questions about this Cookie Policy or how we use cookies, please contact us:

    Panhandle Dental

    304 W Bedford St, Dimmitt, TX, 79027

    806-681-4135

    dimmittdental@gmail.com

    Disclaimer

    This Cookie Policy is provided for informational purposes and does not constitute legal advice. For guidance on compliance with cookie laws or regulations (e.g., GDPR, CCPA), consult a qualified attorney or privacy professional.

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